Journal of Service Research
Impact Factor & Key Scientometrics

Journal of Service Research
Overview

Impact Factor

10.667

H Index

148

Impact Factor

8.844

I. Basic Journal Info

Country

United States
Journal ISSN: 10946705, 15527379
Publisher: SAGE Publications
History: 1998-ongoing
Journal Hompage: Link
How to Get Published:

Research Categories

Scope/Description:

The mission of the Journal of Service Research is to be the leading outlet for the most advanced research in service marketing, service operations, service human resources and organizational design, service information systems, customer satisfaction and service quality, electronic commerce, and the economics of service. The journal is constructed to be international in scope, in keeping with the increase globalization of business; multidisciplinary, in keeping with how the best management is done; and relevant to the business world in a majority of its articles.

II. Science Citation Report (SCR)



Journal of Service Research
SCR Impact Factor

Journal of Service Research
SCR Journal Ranking

Journal of Service Research
SCImago SJR Rank

SCImago Journal Rank (SJR indicator) is a measure of scientific influence of scholarly journals that accounts for both the number of citations received by a journal and the importance or prestige of the journals where such citations come from.

4.434

Journal of Service Research
Scopus 2-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Service Research
Scopus 3-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Service Research
Scopus 4-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Service Research
Impact Factor History

2-year 3-year 4-year
  • 2023 Impact Factor
    #N/A #N/A #N/A
  • 2022 Impact Factor
    15.358 14.905 16.862
  • 2021 Impact Factor
    8.844 11.804 13.025
  • 2020 Impact Factor
    10.393 11.635 10.991
  • 2019 Impact Factor
    7.386 7.163 9.641
  • 2018 Impact Factor
    4.776 7.888 9.142
  • 2017 Impact Factor
    7.4 8.374 7.484
  • 2016 Impact Factor
    8.161 7.313 7.721
  • 2015 Impact Factor
    3.426 4.469 5.55
  • 2014 Impact Factor
    4.209 NA NA
  • 2013 Impact Factor
    3.262 NA NA
  • 2012 Impact Factor
    4.79 NA NA
  • 2011 Impact Factor
    4 NA NA
  • 2010 Impact Factor
    2.755 NA NA
  • 2009 Impact Factor
    3.28 NA NA
  • 2008 Impact Factor
    3.377 NA NA
  • 2007 Impact Factor
    3.377 NA NA
  • 2006 Impact Factor
    2.6 NA NA
  • 2005 Impact Factor
    1.865 NA NA
  • 2004 Impact Factor
    1.923 NA NA
  • 2003 Impact Factor
    1.283 NA NA
  • 2002 Impact Factor
    1.824 NA NA
  • 2001 Impact Factor
    0.792 NA NA
  • 2000 Impact Factor
    1.422 NA NA
Note: impact factor data for reference only

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Impact Factor

Impact factor (IF) is a scientometric factor based on the yearly average number of citations on articles published by a particular journal in the last two years. A journal impact factor is frequently used as a proxy for the relative importance of a journal within its field. Find out more: What is a good impact factor?


III. Other Science Influence Indicators

Any impact factor or scientometric indicator alone will not give you the full picture of a science journal. There are also other factors such as H-Index, Self-Citation Ratio, SJR, SNIP, etc. Researchers may also consider the practical aspect of a journal such as publication fees, acceptance rate, review speed. (Learn More)

Journal of Service Research
H-Index

The h-index is an author-level metric that attempts to measure both the productivity and citation impact of the publications of a scientist or scholar. The index is based on the set of the scientist's most cited papers and the number of citations that they have received in other publications

148

Journal of Service Research
H-Index History