Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Impact Factor & Key Scientometrics

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Overview

Impact Factor

NA

H Index

6

Impact Factor

0

I. Basic Journal Info

Country

United States
Journal ISSN: 8998620
Publisher: University of Nevada
History: 2018-2019
Journal Hompage: Link
How to Get Published:
Find out more

Research Categories

Scope/Description:

The Journal of Consumer Satisfaction DissatisfactionComplaining Behavior primary objective is to publish cuttingedge research related to the concept of satisfaction as well as those constructs which serve as antecedents andor outcomes of satisfying experiences. The journal seeks to promote theory development in these areas via reporting quantitative andor qualitative inquiries as well as conceptual. Established in 1988 the journal been the recognized leader in its field.

II. Science Citation Report (SCR)



Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
SCR Impact Factor

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
SCR Journal Ranking

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
SCImago SJR Rank

SCImago Journal Rank (SJR indicator) is a measure of scientific influence of scholarly journals that accounts for both the number of citations received by a journal and the importance or prestige of the journals where such citations come from.

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Scopus 2-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Scopus 3-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Scopus 4-Year Impact Factor Trend

Note: impact factor data for reference only

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Impact Factor History

2-year 3-year 4-year
  • 2023 Impact Factor
    1.345 1.345 1.3
  • 2022 Impact Factor
    0.833 0.769 0.81
  • 2021 Impact Factor
    0 0.222 0.222
  • 2020 Impact Factor
    0.556 0.556 0.556
  • 2019 Impact Factor
    0 0 0
  • 2018 Impact Factor
    0 0 0
  • 2017 Impact Factor
    NA NA NA
  • 2016 Impact Factor
    NA NA NA
  • 2015 Impact Factor
    NA NA NA
  • 2014 Impact Factor
    NA NA NA
  • 2013 Impact Factor
    NA NA NA
  • 2012 Impact Factor
    NA NA NA
  • 2011 Impact Factor
    NA NA NA
  • 2010 Impact Factor
    NA NA NA
  • 2009 Impact Factor
    NA NA NA
  • 2008 Impact Factor
    NA NA NA
  • 2007 Impact Factor
    NA NA NA
  • 2006 Impact Factor
    NA NA NA
  • 2005 Impact Factor
    NA NA NA
  • 2004 Impact Factor
    NA NA NA
  • 2003 Impact Factor
    NA NA NA
  • 2002 Impact Factor
    NA NA NA
  • 2001 Impact Factor
    NA NA NA
  • 2000 Impact Factor
    NA NA NA
Note: impact factor data for reference only

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Impact Factor

Impact factor (IF) is a scientometric factor based on the yearly average number of citations on articles published by a particular journal in the last two years. A journal impact factor is frequently used as a proxy for the relative importance of a journal within its field. Find out more: What is a good impact factor?

III. Other Science Influence Indicators

Any impact factor or scientometric indicator alone will not give you the full picture of a science journal. There are also other factors such as H-Index, Self-Citation Ratio, SJR, SNIP, etc. Researchers may also consider the practical aspect of a journal such as publication fees, acceptance rate, review speed. (Learn More)

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
H-Index

The h-index is an author-level metric that attempts to measure both the productivity and citation impact of the publications of a scientist or scholar. The index is based on the set of the scientist's most cited papers and the number of citations that they have received in other publications

6

Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
H-Index History

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